Technical Field Service

Technical Field ServiceCombining years of experience with state-of-the-art training our Technical Field Service staff is equipped to provide comprehensive equipment support.

Digital
Our Technical Field Service group is responsible for the configuration, installation, training and support of the imaging systems we sell. Their day to day involvement with our customers gives them an excellent perspective on what is needed to maintain this robust and sometimes complex product line.

Document imaging systems are designed to make business run more efficiently. The Digital Services Group helps you get the most out of your investment through proper utilization and creative application of the systems capabilities.

Extensive experience in all phases of document imaging and computer connectivity mean our technicians are able to offer more than a simple repair. Instead they act as consultants, guiding you in the use and expansion this valuable information tool.

We provide maintenance programs that include subscription support from the software developer to ensure your installation remains up-to-date with all releases. Most importantly, our technicians are available for real-time response to all of your needs.

 

Micrographics / Analog
Whether it be a preventative maintenance agreement, on site repair or assistance with upgrading your equipment, our technicians deliver fast and dependable service.  Factory training and continuing education keep us up-to-date on the latest advances.

Our Technical Field Service technicians are locally dispatched; when you call our service desk you are speaking with someone familiar with your organization and your installation. Our complete inventory of spare parts ensures quick response and minimal downtime.

Contact us for repairs on:

  • Microfilm Reader Printers
  • Film Viewers
  • Film Processors and Duplicators
  • Konica Minolta Printers and MFP’s
  • Document Scanners
  • Microfilm Cameras
  • Other Document Imaging Products

Kodak – Fujitsu – ST ViewScan – Konica Minolta